Terms and Conditions

 
 

1. Agreement to These Terms

These Terms and Conditions (the "Terms") govern your use of the Cedar Gables website at www.cedargablespreschool.com (the "Website") and the technology platforms, apps, forms and online tools we use to deliver our childcare and early education services (together with the Website, the "Services").

By using the Website, submitting a form, creating an account on any platform we invite you to use, or enrolling a child with us, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, please do not use the Services and contact us so we can discuss alternatives.

2. Who We Are

Cedar Gables Preschool & Childcare is operated by two affiliated entities, each of which operates one Cedar Gables location (collectively, "Cedar Gables," "we," "us" or "our"):

  • Clapboard Ridge location, 187 Clapboard Ridge Road, Danbury, Connecticut 06811, operated by Cedargables Preschool LLC; and

  • Barnum location, 15 Barnum Road, Danbury, Connecticut 06811, operated by Little Rascals Nursery School, Inc.

The entity that operates your child's location is the entity responsible to you for the care and services provided at that location. Cedargables Preschool LLC operates the Website.

3. Relationship to Your Enrollment Agreement and Family Guidebook

If you enroll a child with us, your relationship with Cedar Gables is also governed by your signed Enrollment Agreement, our Family Guidebook, and applicable Connecticut Office of Early Childhood ("OEC") licensing regulations. If these Terms conflict with your Enrollment Agreement, the Enrollment Agreement controls. If either conflicts with licensing regulations or other applicable law, the law controls.

These Terms primarily address your use of our Website and the technology we use to deliver our services. Nothing in these Terms limits any obligation we have under licensing regulations regarding the health, safety and supervision of children in our care.

4. Eligibility and Accounts

  • You must be at least 18 years old and the parent or legal guardian of the child (or otherwise legally authorized to act for the child) to enroll a child or to hold a parent account on any platform we use.

  • You agree to give us accurate, current and complete information, including emergency contacts, authorized pick-up persons, health information and any custody orders or restrictions, and to update it promptly when it changes. Out-of-date information can affect your child's safety.

  • You are responsible for keeping your login credentials, PINs and check-in codes confidential and for all activity under your account. Do not share check-in codes with anyone who is not an authorized pick-up person. Tell us immediately if you believe your account has been compromised.

  • Where two parents or guardians have separate accounts, each will see the information we share through that account unless a court order on file with us directs otherwise. It is your responsibility to provide us with any such order.

5. Use of the Website

You may use the Website for lawful, personal purposes related to learning about or doing business with Cedar Gables. You agree not to:

  • use the Services in any way that violates law or the rights of others;

  • attempt to gain unauthorized access to the Services, other users' accounts, or any systems or networks connected to them;

  • upload viruses or other harmful code, or interfere with the operation of the Services;

  • scrape, copy or harvest content or information from the Services by automated means;

  • submit false information, impersonate another person, or misrepresent your relationship with a child; or

  • use the Services to harass, threaten or defame any person, including staff, children or other families.

6. Third-Party Platforms

6.1 Platforms we use

To run our programs efficiently and communicate with families, we use software and services provided by independent third parties ("Third-Party Platforms"). As of the date of these Terms, these include:

  • a childcare management and family communication app (check-in and check-out, daily reports, photos and videos, messaging, attendance and tuition billing);

  • payment processors for tuition, fees and application fees;

  • enrollment management, online forms and electronic signature tools;

  • email, document storage, virtual meeting and business phone services;

  • website and online store hosting and merchandise fulfillment;

  • staff scheduling, building security and classroom device services; and

  • Care 4 Kids and other state systems for subsidy administration and licensing.

Enrolled families receive our current list of the specific Third-Party Platforms at enrollment, and anyone may request it through our privacy request form (www.cedargablespreschool.com/privacy-request). That list, as updated from time to time, is the list these Terms refer to.

We may add, replace or stop using Third-Party Platforms at any time. We will notify enrolled families of material changes to platforms that hold your child's information.

6.2 Separate terms apply

Each Third-Party Platform is owned and operated by a company that is not affiliated with Cedar Gables and has its own terms of service and privacy policy. When you create an account on or use a Third-Party Platform, you enter into a separate agreement with that provider and agree to comply with its terms. We encourage you to read them. Cedar Gables is not a party to those agreements and is not responsible for them.

6.3 What we do and do not control

We choose our platforms with care and configure them with privacy and child safety in mind, including limiting who can see information about your child. However, we do not own, operate or control Third-Party Platforms. To the fullest extent permitted by law, Cedar Gables is not responsible or liable for:

  • the availability, performance, accuracy, features or security of any Third-Party Platform, including outages, bugs, data loss or delayed notifications;

  • any security incident, unauthorized access or misuse of data that occurs within a Third-Party Platform's own systems and is not caused by our negligence;

  • changes a provider makes to its features, pricing, terms or privacy practices; or

  • the conduct of any provider or its personnel.

If we learn of a security incident at a Third-Party Platform affecting your information, we will notify you as described in our Privacy Policy and as required by law.

6.4 Do not rely on apps for emergencies or urgent instructions

Messages sent through a parent app, email or text may be delayed or not seen immediately. For anything urgent or safety-related, including changes to who is picking up your child, a medical concern, or a custody issue, call your child's location directly at the number listed on our Website and in our family communication app. Changes to authorized pick-up persons must be made in writing by a parent or legal guardian as described in the Family Guidebook, not solely by an unconfirmed app message. In an emergency involving your child, we will contact you by phone and, if needed, emergency services.

6.5 Your devices and connectivity

You are responsible for the devices, internet access, app updates and data charges needed to use Third-Party Platforms. Features may not work on older devices or operating systems.

6.6 If you prefer not to use a platform

Some platforms are an essential part of how we deliver our services (for example, check-in and check-out and required licensing records), and enrollment may depend on their use. If you have a concern about a specific platform, contact the Director. If a disability makes it difficult for you to use a platform, contact the Director and we will work with you on a reasonable accommodation.

6.7 Phone calls and virtual meetings

  • Recorded calls. Calls to and from Cedar Gables business phone lines are recorded for quality, training, safety and recordkeeping purposes. A message at the start of each call tells you the call is being recorded, and by continuing the call you consent to the recording. If you prefer not to be recorded, you may ask to speak with us in person or communicate in writing instead.

  • Virtual meetings. Cedar Gables holds virtual meetings, parent conferences and tours through Microsoft Teams using a Cedar Gables account. If you receive a meeting invitation from someone identifying as Cedar Gables staff through any other service, please contact the Director to confirm it before joining.

  • No recording without consent. No one may record a virtual meeting, conference or tour without the consent of all participants. Cedar Gables will tell you in advance if we intend to record a session.

7. Photos, Videos and Other Content About Children

  • Your own child. Staff photograph and video-record classroom activities on program-owned or program-authorized devices. Photos and videos of your child shared only with your family through our family communication app are a standard part of our family communication.

  • Other uses require your consent. Cedar Gables includes your child in group photos shared with other enrolled families, internal displays, and public materials such as our Website, social media and brochures only if you have given consent in the Photography Consent section of your Enrollment Agreement. In public materials we identify children by first name only, if at all. You may change your selection at any time through our privacy request form (www.cedargablespreschool.com/privacy-request) or, for enrolled families, by email to the privacy address in your enrollment documents, with a copy to your child's Director. We will put the change into effect no later than two business days after we receive it. Changes apply going forward, and materials already published or printed may remain in use.

  • Please do not repost other children. You may save and share photos of your own child for personal, non-commercial purposes. You may not post, publish or distribute images, videos, names or other information about other children or other families, or about our staff, on social media or elsewhere without their consent. We may suspend app access for violations.

  • No photography or recording on premises. To protect every child, parents and visitors may not photograph, video-record or audio-record children, staff or other families while on our premises, including in classrooms, hallways and at drop-off and pick-up, except (a) at events where the Director announces that family photography or recording is permitted, such as graduation, or (b) with the Director's advance approval. At permitted events, please do not post or share images that show other children without their parents' permission.

8. Electronic Communications and Signatures

You consent to receive communications from us electronically, including through Third-Party Platforms, email and text message, and agree that notices, agreements, disclosures and records we provide electronically satisfy any requirement that they be in writing. You agree that documents you sign electronically (for example, through our online forms, electronic signature tools or family communication app) are legally binding to the same extent as a handwritten signature, in accordance with the federal E-SIGN Act and Connecticut's Uniform Electronic Transactions Act. You may request a paper copy of any document you signed at no charge.

Standard message and data rates may apply to text messages. You may opt out of non-essential marketing texts or emails at any time, but you cannot opt out of operational messages about your child's care, billing or safety while your child is enrolled.

9. Tuition, Fees and Payments

  • Tuition, fees, payment schedules, late fees, withdrawal notice requirements and refund rules are set out in your Enrollment Agreement. Current tuition rates and fee amounts are listed on the Tuition Rates & Fees page of our Website (www.cedargablespreschool.com/rates-details).

  • If you enroll in automatic payments, you authorize us and our payment processors to charge your designated card or bank account for amounts due under your Enrollment Agreement until you revoke the authorization in writing with at least 5 business days' notice before the next payment date. Revoking autopay does not relieve you of amounts owed.

  • You are responsible for any fees your bank charges for returned or declined payments. Insufficient-funds, late-payment, late-pickup and any payment-processing fees are charged in the amounts listed on the Tuition Rates & Fees page.

  • Payment card and bank account details are collected and stored by our payment processors, not on the Website. Cedar Gables does not store full card or bank account numbers.

  • Care 4 Kids. If your family receives Care 4 Kids or another subsidy, eligibility and payment amounts are determined by the State of Connecticut and its program administrator, not by Cedar Gables. You remain responsible for any parent fee, any difference between the subsidy and our rates as described in your Enrollment Agreement, and any amounts not paid by the program, including if your eligibility lapses.

10. Online Merchandise Purchases

Purchases from our merch store are governed by our Merch Store Return Policy, Terms of Service and Privacy Policy, which are part of these Terms. In summary:

  • Printed on demand, all sales final. Each item is printed to order, so we do not accept returns or exchanges, including for size, color or change of mind.

  • Damaged, defective, incorrect or lost. If an item arrives misprinted, damaged or defective, is not what you ordered, or is lost in transit, submit our merch support form (www.cedargablespreschool.com/merch-support) within 14 days after delivery (or after the estimated delivery date for a lost package). We will send a replacement or issue a refund, at our choice.

11. Intellectual Property

The Website and its content, including text, graphics, logos, curriculum materials, photos we own, and the names "Cedar Gables" and "Cedar Gables Preschool & Childcare," are owned by or licensed to Cedar Gables and protected by copyright and trademark laws. You may view and print content for personal use. You may not copy, modify, distribute or use our content or marks for any commercial purpose without our written permission.

12. Reviews, Feedback and Other Submissions

If you submit a review, testimonial, suggestion or other content to us or through the Website ("Submissions"), you grant Cedar Gables a non-exclusive, royalty-free, perpetual license to use, reproduce and display the Submission in connection with our business, including on our Website and marketing materials. We will identify you only by first name and last initial (or as you approve) and will not identify your child without your consent. You confirm that your Submissions are truthful and reflect your own experience.

If we ever offer an incentive in connection with a review, the incentive will not depend on whether the review is positive or negative, and we will ask that you disclose the incentive where required by law or by the review platform's rules.

13. Disclaimers

THE WEBSITE AND THIRD-PARTY PLATFORMS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, CEDAR GABLES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE AND THIRD-PARTY PLATFORMS, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE WEBSITE OR ANY PLATFORM WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE. CONTENT ON THE WEBSITE, INCLUDING BLOG POSTS, IS FOR GENERAL INFORMATION ONLY AND IS NOT MEDICAL, DEVELOPMENTAL OR LEGAL ADVICE.

This Section applies to the Website and technology only. It does not disclaim any duty of care Cedar Gables owes in supervising and caring for children, which is governed by your Enrollment Agreement and applicable law.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CEDAR GABLES AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST DATA, LOST PROFITS OR LOSS OF USE, ARISING OUT OF OR RELATING TO THE WEBSITE OR ANY THIRD-PARTY PLATFORM, AND CEDAR GABLES' TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR ANY THIRD-PARTY PLATFORM WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE FEES YOU PAID TO CEDAR GABLES IN THE ONE (1) MONTH BEFORE THE EVENT GIVING RISE TO THE CLAIM.

This limitation does not apply to (i) bodily injury to a child or other person, (ii) our gross negligence, willful misconduct or fraud, or (iii) any liability that cannot be limited under applicable law. Nothing in these Terms is intended to release Cedar Gables from liability for its own negligence in the care and supervision of children.

15. Indemnification

You agree to indemnify and hold harmless Cedar Gables and its owners, employees and agents from claims, losses and expenses (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your misuse of the Website or any Third-Party Platform, including posting images or information about other children or families, or (c) information you provide that is false or that you were not authorized to provide.

16. Privacy

Our Privacy Policy explains what information we collect about you and your child, how we use it, which Third-Party Platforms receive it, and your rights. Please read it at www.cedargablespreschool.com/privacy.

17. Suspension and Termination of Access

We may suspend or end your access to the Website or to any platform account we manage if you violate these Terms, if your child is no longer enrolled, or if needed to protect children, families, staff or our systems. When your child's enrollment ends, we will deactivate your family communication app access within 30 days. Please download any photos or reports you wish to keep before then. Sections that by their nature should survive (including Sections 9, 11 through 15, and 18) survive termination.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules. We encourage you to bring any concern to the Director first; most issues can be resolved quickly that way. For disputes covered by your Enrollment Agreement, the dispute-resolution process in your Enrollment Agreement (including any requirement to try mediation first) applies before either party files a lawsuit. Subject to that process, any lawsuit arising out of or relating to these Terms or the Services must be brought in the state courts of Connecticut located in the Judicial District of Danbury or the federal courts for the District of Connecticut, and you and Cedar Gables consent to the jurisdiction of those courts. Nothing in this Section prevents either party from filing in small claims court where eligible.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on the Website with a new "Last Updated" date and, for material changes, notify enrolled families through our parent app or by email at least 30 days before the changes take effect. Your continued use of the Services after the effective date means you accept the updated Terms.

20. General

  • If any provision of these Terms is found unenforceable, the remaining provisions remain in effect and the unenforceable provision will be enforced to the maximum extent permitted.

  • Our failure to enforce any provision is not a waiver of our right to do so later.

  • You may not assign your rights under these Terms. We may assign them to an affiliate or to a successor in connection with a sale or reorganization of our business.

  • These Terms, together with the Privacy Policy and, for enrolled families, the Enrollment Agreement and Family Guidebook, are the entire agreement between you and Cedar Gables regarding the Services.

21. Contact Us

Cedar Gables Preschool & Childcare

Clapboard: 187 Clapboard Ridge Road, Danbury, CT 06811

Barnum: 15 Barnum Road, Danbury, CT 06811

Questions about these Terms: www.cedargablespreschool.com/legal-contact

Privacy questions and requests: www.cedargablespreschool.com/privacy-request

Effective Date: October 13, 2026   |   Last Updated: October 12, 2026